Privacy Policy
Last updated: April 2026
1. Who we are
Brisbane Gym Installs (“we”, “us”) is an Australian business providing gym equipment installation services. Contact: hello@brisbanegyminstalls.com.au / 0449 994 538.
2. What we collect
When you use our site or request a quote, we may collect:
- Your name, phone number and email address
- Your suburb or service location
- Details of the installation or servicing you're requesting
- Anonymised site analytics (pages visited, device type, referrer)
3. How we use your information
- To respond to your enquiry and provide quotes
- To schedule and deliver the services you've requested
- To communicate service reminders or follow-up (never marketing without consent)
- To improve our website and services
4. Who we share it with
We do not sell or rent your information. We share it only with: our install crew working on your job; our insurers, accountants or lawyers where legally required; and service providers who host our systems (email, form processing). All providers are bound by confidentiality.
5. Cookies
We use minimal cookies — essential cookies for site functionality and anonymised analytics to understand how the site is used. No third-party advertising cookies are set.
6. Your rights
Under the Australian Privacy Act you can request access to, or correction of, your personal information. Email hello@brisbanegyminstalls.com.au and we'll respond within 30 days.
7. Data retention
We retain quote and job records for 7 years for tax and insurance purposes, then securely delete. Marketing subscribers can unsubscribe at any time.
8. Updates to this policy
We may update this policy from time to time. The “last updated” date at the top will reflect material changes.
9. Contact
Questions, concerns or complaints: email hello@brisbanegyminstalls.com.au or phone 0449 994 538.